So you win a Yourtown Prize Home – Now What?

Below are some the FAQs that Yourtown gets:

Why are some prizes substituted with Gold Bullion for Victorian residents?

The Victorian Commission for Gambling and Liquor Regulations has recently changed its ruling on raffle prizes.  The ruling now states that a visa debit card (even without a cash withdrawal facility) is sufficiently similar to awarding a cash prize and therefore it should not be offered as a raffle prize.

Therefore if a Victorian resident were to win a prize containing a visa debit card yourtown would substitute the card with gold bullion.

Why are yourtown's tickets $15 and other charities' tickets cheaper?

There are many worthy charities which conduct Art Unions and each of these Art Unions have very different prizes and price structures. Some of these Art Unions can sell in excess of one million tickets. There are only 500,000 tickets available in most of our Prize Home Draws. If every ticket is sold, then the chances of winning First Prize (if you purchased one ticket) would be 1 in 500,000.

How many winners keep the Prize Homes?

We are not aware of how many winners keep the Prize Home. The decision to sell or not is largely governed by individual circumstances of each winner.

Are Prize Homes built by yourtown or purchased?

The majority of yourtown Prize Homes are purchased ready built.

If First Prize is an optional property, do you provide flights/accommodation?

We generally find that winners have made the decision on which property to take well in advance. However, yourtown is aware of the difficulties faced when winners need cash in order to view both Prize Homes being offered. Where possible, a small amount of travel and/or gold is included in the First Prize package for each option, to facilitate costs towards viewing the properties. The winner will liaise with either ABC Bullion or Flight Centre to redeem prior to viewing the property or properties.

What are the odds of winning a First Prize Home?

The odds of winning First Prize home are directly related to the number of tickets sold in each draw. For example, if every ticket was sold in a draw of 500,000 tickets, then the odds of winning First Prize (if you purchased 1 ticket) would be 1 in 500,000.

The maximum number of tickets sold in each draw can be found in the Terms & Conditions which are available on the website or on the back of the brochure.

There are many worthy charities which conduct Art Unions and each of these Art Unions have very different prizes and price structures. Some of these Art Unions can sell in excess of one million tickets. With only 500,000 tickets available in most of our Prize Home Draws, this means you have a better chance at winning First Prize than with most other major Art Unions.

What happens if I win a First Prize Home?

yourtown notifies all prize winners. If a current daytime telephone number is on record, it's used to contact the First Prize winner and inform them of their prize as soon as the results from the draw have been confirmed. All winners will receive their notification by registered mail. These letters are prepared immediately following the draw and mailed on the day of the draw.

When First Prize is a choice of properties, the winner has seven days from draw date to advise which prize option they would like to take. It is possible during this time to arrange an inspection of the properties.

When the lucky winner comes to collect their prize they will be met by a representative of yourtown who will take them through their new home and officially hand over the keys.

yourtown arrange the transfer of title so that the winner can move into their new home immediately!

Don't forget that everything you see in the home is included in the win, so if you do win you'd only need to pack some clothes and a toothbrush! The winner will also receive an information pack about their new home which contains lots of helpful information about their new home.

How many Prize Home Draws do you run per year?

Each year yourtown runs 10 luxury Prize Home Draws, which are approximately 5 weeks apart.

Is this home open for inspection?

While we have loved opening the yourtown Prize Homes to our supporters and the public, the current environment has presented many additional challenges which have influenced the decision to no longer open prize homes for viewing for the foreseeable future.In recent years we have used technologies to enable customer experiences for everyone to enjoy at anytime, anywhere like our virtual tours, videos and Facebook walkthrough video, and our friendly customer experience team are available to answer specific questions via multiple platforms.

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